Overview
We, at Spaceweb Cloud, specialize in providing top-tier cloud hosting solutions, offering Virtual Private Servers (VPS) and Containers for businesses to host their applications and websites. Our infrastructure is built on a Tier 4 data center, ensuring the highest level of security, redundancy, and reliability. Additionally, we offer a robust on-demand backup solution to safeguard customer data against attacks or loss. This document outlines the measures we take to ensure data security and reliability, in line with ISO standards.
Infrastructure Security
Tier 4 Data Center
- Redundancy: Our Tier 4 data center provides multiple independent and physically isolated systems for power, cooling, and network connectivity. This ensures no single point of failure, maintaining 99.995% availability.
- Access Control: Strict physical and logical access controls are in place, including biometric scanning, security guards, and surveillance systems to prevent unauthorized access.
- Environmental Controls: Advanced fire suppression systems, humidity controls, and robust HVAC systems protect against environmental threats.
Data Security
Network Security
- Firewalls: Multi-layered firewalls protect our network from unauthorized access and cyber threats.
- DDoS Protection: We employ advanced DDoS protection mechanisms to mitigate large-scale attacks.
- Intrusion Detection and Prevention Systems (IDPS): Continuous monitoring for suspicious activities and automated response to potential threats.
Data Encryption
- In-Transit: Data is encrypted using SSL/TLS protocols during transmission between client servers and our infrastructure.
- At-Rest: The client-related Data stored on our infrastructure is encrypted using AES-256 encryption, ensuring unauthorized users cannot access it even if they breach physical security.
Backup and Recovery
Automated Backups
- Regular Intervals: We provide automated on-demand backups at regular intervals, customizable to meet customer needs.
- Secure Storage: Backup data is stored in a secure, geographically diverse location to ensure availability even in case of a regional disaster.
- Data Integrity: Regular integrity checks are performed to ensure backup data is complete and uncorrupted.
Customer Assurance
Service Level Agreements (SLAs)
- Uptime Guarantee: We offer an industry-leading SLA guaranteeing 99.995% uptime, reflecting our commitment to reliability.
- Support: 24/7 customer support ensures that any issues are addressed promptly, providing peace of mind to our clients.
Data Ownership and Privacy
- Customer Ownership: Customers retain full ownership of their data, and we adhere to strict data privacy policies.
- Compliance with Regulations: We comply with relevant data protection regulations, including GDPR, to ensure the privacy and security of customer data.
Conclusion
At SpaceWeb, we are committed to providing secure and reliable cloud hosting services. Our state-of-the-art infrastructure, robust security measures, and comprehensive backup solutions ensure that your data is protected against all threats.
For further information or specific queries, please do not hesitate to contact us.
